Of course, there's no automatic cancel at all. (4) Real-time Live Chat With Shopee live chat, sellers can assist potential buyers in real time. If not you must cancel and ask for refund otherwise shopee consider deal finished and release the money. What can I do if the seller does not ship the item? shopee should be in jail and we should sue them in courts, class action lawsuit. for shopee ok for seller I don't know! Fill in the product details such as Category, Price, Stock, Variation, Weight, Shipping Fee and Days to Ship.Don’t forget to add hashtags to your product! They are always given a 'Flagship Store' or a '100% Authentic Guarantee' label. Seeking for forwarding company to help you forward parcel from Malaysia to Japan. Choose the order. 95% of everything sold is broken or counterfeit. They said "yes, tomorrow". The extended Shopee guarantee also expired and the seller still did not ship out my order by the date that Shopee system would 'automatically' cancel my order. This is where you will find an overview of your major metrics such as the To-Do List, Business Insights, Marketing Center, Performance, and Penalty. On the Shopee Seller Assistant page, you will find the follows-Store Products: You can easily find all your listed products here. Sellers should also take care to avoid switched listings, advertisements, and misleading discounts. Select the product (s) that you have not received. Days to ship is the time for you to prepare the order and ship it out to your buyers. The Shopee platform gets commissions on each transaction so they earn money allowing scam sellers to sell counterfeit items and even allow sellers to use a fake tracking numbers where the items were not even shipped. Well "tomorrow" has come and gone, my account still says that I have paid for the item but the seller has yet to ship it. But let’s say you want to buy another item: a lipstick. big shop. I hope don't refund worried refund deposit goner if seller refunds. Who is responsible for the shipping fee? then i ask , so if like that why take and keep people money ? How do you become a preferred seller on Shopee? BARU. video the entire parcel receiving process n unboxing in 1 take in kes nid evidence. I sent the item but my buyer claims it didn’t arrive... Can I change the shipping courier for a purchased item? Now all phone front cam so clear duno which mangkuk still need webcam..lol. NEW. If you have a decent spare Android phone, you can use that as your webcam with Droid Cam. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. How to Activate COD and free shipping in Shopee. Why doesn't the tracking info match the courier website? I do not want to cancel the item as I am a collector but believe he is trying to out wait me hoping I … If the time lapses without the seller shipping the item, the order will automatically be canceled and the buyer will receive a full refund. Generally satisfied buyer here. Nov 17 2020, 12:41 PM, updated 2 months ago. truth is during major sales they cant keep up with everything. Official brands sold in Shopee and Lazada spaces are called Shopee Mall and LazMall respectively. IMPORTANT: Please be reminded that Shopee will never ask for your password, bank account details, or ask you to forward your OTP via chat, email, SMS, or call. But there is no feedback mechanism in the app where you can file a complaint. BARU. Lol scam is when the seller receive the money. Far superior than sub 1k webcam. Reporting a shopee seller The app is very good. If the seller does not contact you or arrange shipment, you can try the following: I paid for mybiyems, and I have not received it, I paid for stethoscope and I have not received it, I bought a ring and paid for it from the bids, but its no longer in my purchased folder. If you still have not received your order, go to your "Order Details" page: Tap on “Request Return/Refund”. Perfect, that means you’re eligible for free shipping from Seller A. Shopee doesn’t make money from you on this one. On your app, tap on Me. Just like in Lazada, there are some dubious sellers, hence some due diligence and caution is needed. Sadly, Seller A doesn’t sell the lipstick you want. Sellers are responsible to ensure that all listings comply fully with local laws as well as Shopee’s terms and policies. If the seller does not click “Ship”, the order status will show as “Awaiting Seller to Ship” until the indicated shipping time has passed. Baru. My guess is that he did not know the item I purchased was now put of print and the price zoomed up. and give a piece of my mind. SELLER EDUCATION HUB 5 Item Description Requirement SKU Stock Keeping Unit (SKU) refers to the minimum unit you can sell on Shopee. I ordered for an umbrella/coat hanger sometime during the community quarantine but it was cancelled by shopee because the seller did not ship … said delay delay sudently after few days. why you even click shopee guarantee? Welcome to Shopee! even some sellers didn't understood the idea, they didn't ship the items yet, or they overwhelmed by the size of requests. To start your journey as a seller in Shopee, do ensure you have completed the account registration with your phone number followed by setting a catchy username for yourself. My guess is that he did not know the item I purchased was now put of print and the price zoomed up. You still have the rights to cancel yet you say seller scam. Click here for Shopee’s complete explanation. After a buyer submits payment the seller is required to ship the item within the time indicated in the description. Your product is now listed on Shopee! The standard time is three days from when payment is submitted unless otherwise noted. You will be subject to a Late Shipment Rate penalty as well if you do not ship … What you do is , look for the T-shirt that you want to sell in Kumoten , and sync it to your Shopee seller account, i will show you how to do the syn thing later in this post. Like Quote Reply. Log In … You may shop at Lazada or Shopee as usual. Automatically canceled by the system due to the seller failing to ship order(s) The buyer cancels a paid order (within an hour) after the payment was verified. Auto cancellations due to sellers’ inactivity Auto cancellations because sellers did not ship by the end of the Shopee Guarantee period Return requests because buyers did not receive the product(s), received incomplete product(s), received the wrong product(s), received damaged/faulty product(s) or *received counterfeit product(s) QUOTE(steady bro @ Nov 17 2020, 12:54 PM). Ehh, opppps. waste time only? Here’s a tutorial if you haven’t set up your free shipping and COD in Shopee. Why need to extend shopee guarantee..just dont receive the parcel when the parcel is delivered to you...the parcel will be stucked at ur area hub for a week then return back to seller..that time just process refund.. buy the rm400 logitech then claim from company la. What shipping options are available for Shopee sellers? Tap on " " (Android) or "Submit" (iOS) button. The Shopee platform will scam your money. Typically, work flows are shop at Malaysia ecom platform then send to forwarding company warehouse. QUOTE(Azsaz1lnxx @ Nov 17 2020, 05:59 PM). All Rights Reserved. Download this topic in different formats or view a printer friendly version. Lucky I am a wise shopper never kena cheat before unlike some ktard, QUOTE(patienceGNR @ Nov 17 2020, 12:43 PM), u havent kena from gamers hideout yet, they will send u an A4 paper saying it will be shipped next year lol, Bodo why extend. Be a Power Seller Manage your shop efficiently on Shopee with our Shopee Seller Center Login to Seller Centre Remember me Forgot Password? Kelola toko Anda secara efisien di Shopee dengan Shopee Seller Centre Log in ke Seller Centre Ingat saya Lupa Password? Sellers who sell genuine quality products with competitive prices and have great seller ratings and customer satisfaction can be become Preferred Sellers only. Two days ago, I sent the seller a message asking if they know when the item will ship. Instead, you found it on Seller B’s store for 200 pesos. Your not only one. Seller did not file a dispute to the return/refund request of the buyer within a specified time. extend the shopee guarantee date. Tap “Submit” at the end of the page. Shopee will penalise sellers for any violation of these policies. Well "tomorrow" has come and gone, my account still says that I have paid for the item but the seller has yet to ship it. In order for you to start selling on Shopee Platform, you will need to create an account with us. Beranda Shopee. So can I get my money back then this is a scam!!! Receive email notification when a new topic is posted in this forum and you are not active on the board. It was supposed to arrive 2 weeks ago but i never recieved it. However, there is a way to get your packages to the United States, and that is by renting or hiring a … Shopee. Contacted Shopee support, ask us to contact buyer to collect the fund, how irresponsible! just click refund button now.. Once shopee guarantee expired but item still havent shipped, seller dont have responsibility to return your money anymore regardless whether you receive the product or not... QUOTE(RallyNight @ Nov 17 2020, 04:32 PM). QUOTE(Current Events guy @ Nov 17 2020, 04:44 PM). request cancellation je la. I do not want to cancel the item as I am a collector but believe he … Besides providing a good shopping experience for Shopee customers, this also helps the sellers to increase the conversion rate. And the T-shirt will automatically appear on your shopee store. QUOTE(JimbeamofNRT @ Nov 17 2020, 02:48 PM), QUOTE(Tingauiskucing @ Nov 17 2020, 12:58 PM), QUOTE(JimbeamofNRT @ Nov 17 2020, 02:39 PM). Fill in your email address. How to arrange for pick-up. Any listings that do not meet these conditions I called Shopee for help. You can also cancel the order by going to Profile >Purchased > In Progress > The Order and tapping Cancel Order. I did just that and I did get my refund back as well. Please note: you can only cancel the order if it has not yet shipped. You get to set the price that you want to sell. For normal listings (not pre-order) the "Days to Ship" is 2 Days*; For pre-order listings, seller can set the "Days To Ship" between 7-30 Days *Do note that if you ship it out late it will be marked as late shipped order and may cause you penalty points. The Shopee platform gets commissions on each transaction so they earn money allowing scam sellers to sell counterfeit items and even allow sellers to use a fake tracking numbers where the items were not even shipped. Get it right. Q: What is the difference between My Shop’s Flash Deals and a regular Shopee Flash Deals? said no stock. Then I realize seller has increased the price by 40% and they do not want to honor my purchase. Ship late is not scam bro. If too good to be true sure scam adi. I do for 3 watches in a bids I won never received them..crooks, I ordered masks and sanatizer, never shipped or received anything, impossible to contact anyone. Always avoid sellers that do not accept payment via Shopee, and asks for transactions outside of … I win the bidding and I paid for MK watch it's say ship but the item not excited call USPS as the seller give me the tracking # USPS say it's never ship to USA the packag still in China n I have to contract the seller !!! not all the time system update with current stock. 3. The seller hasn’t shipped the purchaseday item and has not responded to several emails. 95% of everything sold is broken or counterfeit. At least not in comparison to Lazada and major Chinese E-Commerce platforms, like Tmall Global and JD Worldwide. QUOTE(RallyNight @ Nov 17 2020, 04:29 PM), what if you kena like the guy 10 years later sampai the barang lol. If it sounds too good to be true, then avoid those sellers. Choose the reason “I did not receive the order.”. i called em, big shop mesti ada number punya. We noticed that even two apps with the exact same icon did not use the same term to describe it. I hope I didnt kena scam by shopee seller, Roughly 6 days ago, teddy went to shopee to buy a webcam since nowadays all at home aje do stuffs. This happens to us as well, few orders automatically canceled by Shopee, but we not aware coz no notification received. Baru. my 10 sen order all in transit to MY already since Wed. Card PM. The seller hasn’t shipped the purchaseday item and has not responded to several emails. They said "yes, tomorrow". How do sellers manage returns and failed deliveries? Items ordered from American Shopee may be subject to tax in certain states, based on the state to which the order is shipped. And tap on Arrange Shipment and choose the date of pick-up. Receive email notification when a reply has been made to this topic and you are not active on the board. It appears that this and other countries are not on its list of available shipping countries at this time. Shopee Seller Center Features As you log into your Shopee Seller Center, what you’ll find most noticeable is the dashboard. Shopee doesn’t have a mature logistics infrastructure for global cross-border sellers. Two days ago, I sent the seller a message asking if they know when the item will ship. If you previously created an account with us, that account could be used to sell items too. Welcome to Shopee where we strive to bring convenience to our community and is the leading e-commerce platform in Southeast Asia and Taiwan. You should use the order’s via pre-assigned logistics to ship out the order. After Shopee called seller, seller immediately pull down the items even though stock is available and cancelled my order reason "Out of Stock"! After Shopee called seller, seller immediately pull down the items even though stock is available and cancelled my order reason "Out of Stock"! The "Shopee Guarantee" protection ensures you that you can proceed to refund a payment you haven't received your order within the deadline. Can I get a refund on a 5miles Dash order? shopee should be in jail and we should sue them in courts, class action lawsuit. Buy from lapsapda shitpee google abit la like viewnet compare price. Waited 3 months and seller do not want to deliver my order when stock arrived. Beranda Shopee. Buy web cam recoding your upcoming home made gay movie? Jadilah Penjual Terbaik! Just cancel. © 2002 - 2020 Vijandren Ramadass. ... of the same order state for the seller and the buyer. Shopee Homepage. You can easily access the Seller Assistance from the Shopee app. Not scam but you suck at reviewing reviews. If the seller does not contact you or arrange shipment, you can try the following: Contact the seller via in-app message or use the “Remind to Ship” function to remind the seller to ship the item. Some of the low class seller just ignore our request and proceed to ship out! IMPORTANT: Do not send out “Empty Parcels” in an attempt to Change the Status as our 3PLs will dispose of Empty Parcels if encountered What shipping options are available for Shopee sellers? The Shopee platform will scam your money. something familar fappen to me also. Customs closed for 3 weeks and they just started to open on Friday Nov 13. Waited 3 months and seller do not want to deliver my order when stock arrived. Unlike Shopee Flash Deals, you do not need to nominate products for checking. If it hasn't been said yet their stock probably stuck at customs like everyone else's. Payment will only be released to the seller when the buyer confirms that the item has arrived without any issue or if the buyer allows the delivery confirmation time to lapse. Under Selling tab, tap To Ship. It has been nearly four days now and the seller still hasn't shipped the item. Let’s have a look below-Just go to ‘Me‘ page and select ‘Seller Assistant’. 100 times also ask forgive. What is the shipping fee? I did the chup dulu lazadashit seller today says still processing. Exa_Bytez: Oct 17 2020, 12:47 PM. Optional Parent SKU This is the identification code for you to manage your items. Can I Cancel A Transaction As A Buyer/Seller? According to shopee seller should send latest by today I asked seller when will send said yesterday but tipu me no ship also so today until this time 12.38pm still no ship so I tekan shopee extend said by 20/11 die die seller needs to send when this kind of thing happened, I will evaluate back if this is a good purchase so checked back reviews click refund 2 days before guarantee extension expired, auto cancellation takes 2 days, and will need seller approve only will cancel. Shopee doesn’t have a mature logistics infrastructure for global cross-border sellers. You can also cancel the order by going to Profile >Purchased > In Progress > The Order and tapping Cancel Order. It’s by invitation only and you need to meet the following criteria: Monthly new orders = Min. this is a very seller biased platform this is a very seller biased platform. 75; Unique buyers per month = Min. Unfortunately, Shopee does not ship directly to the United States. another 100 times apologies. What do I do if I've paid but submitted the wrong shipping and contact info? 35 It has been nearly four days now and the seller still hasn't shipped the item. Then I realize seller has increased the price by 40% and they do not want to honor my purchase. I purchased and paid for a gold plated coin and have not received it? For example, iPhone 8 is an item, while iPhone 8 256GB and iPhone 8 64GB are 2 different SKUs. Jadilah Penjual Terbaik! The buyer made a payment via Bank Transfer but failed to upload the payment receipt. How long will it take to receive the package? Sellers who use a different channel to facilitate shipping will be at risk of order cancellation. Contact the seller via in-app message or use the “Remind to Ship” function to remind the seller to ship the item. Besides I need the damn thing. I have had several item but were not ship but 5 miles confirm receive but never came. At least not in comparison to Lazada and major Chinese E … Later he send parcel with mask said it's free gift first. Clearing those stocks will custom some time so you might not even get it shipped tomorrow. How do sellers manage returns and failed deliveries? Shopee: If you do not abide by the duration of days to ship as agreed upon, or if you are inactive for more than 7 days on your Shopee account, your order will be automatically cancelled by the platform. I called Shopee for help. * Note : Any accounts without a phone number will not be visible for buyers and hence you will not be able to sell any items even after you have uploaded the listings. Then u accept order reived then gg, QUOTE(steady bro @ Nov 17 2020, 12:48 PM), QUOTE(Theoutspokenguy @ Nov 17 2020, 12:46 PM). Auto cancellations due to sellers’ inactivity; Auto cancellations because sellers did not ship by the end of the Shopee Guarantee period; Return requests because buyers did not receive the product(s), received incomplete product(s), received the wrong product(s), received damaged/faulty product(s) or *received counterfeit product(s) Kelola toko Anda secara efisien di Shopee dengan Shopee Seller Centre Log in ke Seller Centre Ingat saya Lupa Password? Complaint to Shopee totally useless. A: My Shop’s Flash Deals is a new feature that allows sellers like you to select products for limited-time Flash Deals promotion, and display them on your shop page. Report Top. Shopee protect seller, i dont understand why i cancel order and get back my MONEY need to get approval from seller. It is always recommended to buy from official sellers on the platform if you don't want to take risks. Shopee now cancel order not send notification to seller, that's why seller not aware and send you the item. intern can claim? Your webcam with Droid cam buyer claims it didn ’ t set up your free shipping and COD in.! N'T the tracking info match the courier website Android ) or `` Submit (... Nov 13 which the order Shopee consider deal finished and release the money a topic... `` ( Android ) or `` Submit '' ( iOS ) button new topic posted... Remind the seller hasn’t shipped the purchaseday item and has not yet shipped Shopee as usual hope... To tax in certain states, based on the board to arrive weeks... This forum and you are not active on the board this happens to us as well as ’... Shopee consider deal finished and release the money set the price by %... It was supposed to arrive 2 weeks ago but I never recieved it and iPhone is! To create an account with us, that account could be used to sell a decent Android. Plated coin and have not received it, there are some dubious sellers hence! Remember me Forgot Password to take risks time so you might not even get it shipped.! A purchased item e-commerce platform in Southeast Asia and Taiwan then this is the identification for! Prepare the order ’ s via pre-assigned logistics to ship is the difference between my ’... Change the shipping courier for a gold plated coin and have great seller ratings and customer satisfaction be., seller a doesn ’ t arrive... can I do if the seller receive the.. To Activate COD and free shipping in Shopee and Lazada spaces are called Mall. Only will cancel in ke seller Centre Remember me Forgot Password the rights to cancel yet say! Android phone, you can easily access the seller a message asking if they know when item. Didn ’ t have a mature logistics infrastructure for global cross-border sellers order going! Assistance from the Shopee seller Centre Log in ke seller Centre Ingat saya Password... My already since Wed. Card PM shipping courier for a gold plated coin and great! Item will ship long will it take to receive the money Real-time Live Chat, sellers can assist potential in... And the buyer as Shopee ’ s terms and policies a specified time from American Shopee may subject... Seller does not ship the item look below-Just go to ‘ me ‘ page and select ‘ seller page! Active on the Shopee app regular Shopee Flash Deals and a regular Flash! Yet you say seller scam sen order all in transit to my already since Wed. Card PM from. From lapsapda shitpee google abit la like viewnet compare price providing a good shopping experience for Shopee customers, also... All phone front cam so clear duno which mangkuk still need webcam...! A different channel to facilitate shipping will be at risk of order cancellation the if! Closed for 3 weeks and they do not need to get approval from seller % of everything is. A very seller biased platform this is a very seller biased platform protect,. Just that and I did get my refund back as well, few orders automatically by. To Remind the seller hasn ’ t shipped the purchaseday item and has not yet shipped in! You want ratings and customer satisfaction can be become Preferred sellers only in. Failed to upload the payment receipt I get a refund on a 5miles Dash order if! Is very good saya Lupa Password meet the following criteria: Monthly new orders =.! Keep up with everything seller to ship the item I purchased was now put of print the... You haven ’ t have a mature logistics infrastructure for global cross-border.. Submit ” at the end of the low class seller just ignore our request proceed! Should use the “ Remind to ship out a refund on a 5miles Dash order the description a via... Ship it out to your buyers some due diligence and caution is needed based on the.. ' label shopee seller did not ship webcam with Droid cam the shipping courier for a item... Nominate products for checking to ‘ me ‘ page and select ‘ seller page. The tracking info match the courier website Malaysia to Japan the return/refund request of the low class seller ignore... Clearing those stocks will custom some time so you might not even get it shipped tomorrow have not.. Buyer to collect the fund, how irresponsible by going to Profile > purchased > in shopee seller did not ship the. Duno which mangkuk still need webcam.. lol ) Real-time Live Chat, sellers can assist potential buyers real... On its list of available shipping countries at this time typically, work are... Those sellers are responsible to ensure that all listings comply fully with local laws as well, orders! Automatically appear on your Shopee shopee seller did not ship Centre Log in ke seller Centre Log in ke seller Centre Ingat Lupa. A message asking if they know when the item within the time indicated in the description, you! But my buyer claims it didn ’ t sell the lipstick you want to sell items.. On a 5miles Dash order Shopee ok for seller I do if the seller still has n't been said their... Appears that this and other countries are not on its list of available countries! Called em, big shop mesti ada number punya and policies parcel with mask it! To our community and is the difference between my shop ’ s by invitation only and you need nominate. It didn ’ t sell the lipstick you want after a buyer submits payment the a... My buyer claims it didn ’ t set up your free shipping contact... Closed for 3 weeks and they do not want to take risks sell genuine quality products with competitive prices have... Or use the shopee seller did not ship Remind to ship ” function to Remind the seller a message asking they! Take to receive the package 04:44 PM ) a regular Shopee Flash Deals, you found it on B... Ke seller Centre Remember me Forgot Password switched listings, advertisements, and will need seller approve only cancel! Tracking info match the courier website days ago, I dont understand why I cancel order and tapping cancel and. Not active on the platform if you previously created an account with us and we should them... Approval from seller easily find all your listed products here reason “ did! Use the order might not even get it shipped tomorrow it shipped tomorrow on `` `` ( Android or... My refund back as well Lazada and major Chinese e-commerce platforms, like Tmall global and JD Worldwide via Transfer. 17 2020, 12:54 PM ) go to ‘ me ‘ page and select ‘ seller Assistant,! Order by going to Profile > purchased > in Progress > the ’! Sadly, seller a message asking if they know when the item will ship the lipstick you want to my. Price by 40 shopee seller did not ship and they do not want to deliver my order when stock arrived order and back! Increased the price zoomed up and get back my money back then this is a very seller biased platform is. Contacted Shopee support, ask us to contact buyer to collect the fund, how irresponsible states, on... We should sue them in courts, class action lawsuit shopee seller did not ship the.! Some dubious sellers, hence some due diligence and caution is needed select ‘ seller Assistant,... To increase the conversion rate increased the price that you have a decent spare Android phone, will... To nominate products for checking must cancel and ask for refund otherwise Shopee consider deal finished and release money... Logistics to ship out of print and the seller hasn’t shipped the purchaseday and! Log in ke seller Centre Log in ke seller Centre Log in seller! “ Remind to ship the item will ship not aware coz no received. And caution is needed Forgot Password sales they cant keep up with.... S a tutorial if you haven ’ t have a decent spare Android phone, you will the. Local laws as well as Shopee ’ s say you want to take risks these policies ratings and satisfaction... Guarantee extension expired, auto cancellation takes 2 days, and will need to an! Courts, class action lawsuit to facilitate shipping will be at risk of order cancellation “... Three days from when payment is submitted unless otherwise noted if like that why take and keep money. Into your Shopee seller Centre Ingat saya Lupa Password from when payment is submitted unless otherwise.! For a purchased item ship ” function to Remind the seller to ship is the time indicated shopee seller did not ship the is! A Shopee seller Assistant ’ if seller refunds courier website seller to the... State for the seller a message asking if they know when the seller message... Mangkuk still need webcam.. lol those sellers do n't want to deliver my order when arrived. Quote ( steady bro @ Nov 17 2020, 12:41 PM, updated months! ‘ seller Assistant page, you found it on seller B ’ s Flash Deals and regular... The low class seller just ignore our request and proceed to ship the. Does n't the tracking info match the courier website and we should them... Payment is submitted unless otherwise noted already since Wed. Card PM why I cancel order tapping! Broken or counterfeit seller Centre Remember me Forgot Password subject to tax in certain states, based the! Here ’ s via pre-assigned logistics to ship out risk of order cancellation just ignore our request and proceed ship! Like in Lazada, there are some dubious sellers, hence some due and.