Ask Experience776414 about Palace of the Golden Horses. Palace of the Golden Horses is just a 15-minute drive from the city of Kuala Lumpur and a 35-minute drive from Kuala Lumpur International Airport (KLIA) at Sepang. The hotel has a spacious room, huge garden, beautiful hallway, a swimming pool and served delicious meals. Floor carpets badly water damaged & smelly, stained/burnt with iron marks. Palace of the Golden Horses controls the processing of personal information collected from the website and via the cookies. We wanted to stay away from the city center so this hotel came to mind. It was pretty much what we had hoped for except for a couple of things.The hotel lived up to its 5 star ratings with very posh deco all around and a very large compound to wander about. The 4-Star Palace of the Golden Horses is such a fantastic and unique hotel, I can’t praise it high enough. No family activities, outdoors smellyThe appliance are old and dirty and don't work, needed to be changed. But speaking to reception staff is bit difficult, as they aren't speaking English fluently. In taking great care of our hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere.We are grateful for your support and look forward to welcoming you back to Palace of the Golden Horses in the future.Thank you and Best Regards,The Management. This includes benefits such as meal and transport allowance, medical insurance plus performance based bonuses. the restaurant is average as well. Check in was brief and we were ushered into a newly renovated room. What a palace ! View deals for Palace of the Golden Horses, including fully refundable rates with free cancellation. We had no problems until we discovered there was no hot water.We had asked the front desk to sort out this issue as we were going out for dinner. Thank you for making our stay a memorable one keep up the good work, Jastinder. Went to this place years ago through a club membership. Review tags are currently only available for English language reviews. Anyhow, we were just glad this one came with hot water!If not for the incident mentioned above, we would have thoroughly enjoyed our stay. The walk pathway are not cleaned, rubbish seen everywhere. Too bad for such a beautiful resort. We regret to hear that our hotel conditions did not meet your expectations. Room types may vary. Các phòng nghỉ tại Golden Horses Palace đi kèm ban công riêng và tầm nhìn ra quang cảnh hồ nước, khuôn viên khách sạn hoặc thành phố. WiFi and parking are free, and this resort also features 3 restaurants. Palace of the Golden Horses: Vintage 5 star hotel - See 893 traveler reviews, 854 candid photos, and great deals for Palace of the Golden Horses at Tripadvisor. What a hotel ! We truly appreciate your effort in sharing your positive experience at Palace of the Golden Horses with other travellers. Do not forget to take ride to Mines Cruise and malls around it! Uhmm, if I'm guaranteed a room without problems, perhaps. No resort feel to it. Palace of the Golden Horses at Jalan Kuda Emas, Mines Resort City, Seri Kembangan. Customer care is amongst our highest priorities and it is always gratifying to receive such praise from a happy guest. Ask Mightie D about Palace of the Golden Horses. Extremely dissatisfied with this resort . It was awesome feelings when the Palace of Golden Team arranged a birthday surprise moment for my daughter. And also response to guest request is poor.the property is away from the city, but they provide free shuttle to city everyday, Dear Mr Murali K, Greetings from Palace of the Golden Horses~We are very pleased to learn how much you enjoyed your stay with us and we would like to thank you for posting your experience on TripAdvisor. The atmosphere in the hotel was not welcoming. [Hotel Review] The Palace Within A Mine: Palace of the Golden Horses Nestled in the shining silver high rise buildings and money making machines, hidden amongst the hustle and bustle of the city and the contagious pressures of society forever locked in a race against time to succeed, is a not-so-secret sanctuary frozen in time. the garden have no furniture if you wanted to sit out and also its smelly & lots of mosquitoes, so you will not sit there anyway. We are always looking to serve our guests better and continuing to renew our service so we do hope that you will provide us with another opportunity to serve you better in the near future.Thank you for your valuable feedback.Thank you and Best Regards,The Management, This is the version of our website addressed to speakers of English in Australia. Very bad experience and will not recommend anyone to go there. Overall the credit must go to The Duty Manager Mr Jastinder, he was a great help to us. Guests arriving by vehicle have access to free parking. Calling them again, I was then advised to switch on all of the taps for 20 minutes to allow for the heater to function. We truly appreciate your open and honest feedback about your experience at our hotel over the holiday. No family activities, outdoors smellyThe appliance are old and dirty and don't work, needed to be changed. Near Bukit Jalil National Stadium. Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. Upon returning, nothing was resolved. Palace of the Golden Horses, Seri Kembangan, Selangor "The Palace of the Golden Horses is a component of the Mines Resort City and tagged as Asia’s Most Extraordinary Hotel, is a world-class award wining luxury hotel. By now, it was close to midnight. more. The hotel from the outside looks majestic and high standard luxurious hotel, however my greatest disappointment were the cleanliness of the car park was not maintained up to standard, the furnishing of the rooms are outdated and need to be more luxurious. The hotel attendant or personnel are friendly, accommodating and courteous. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, IsaacR1004, General Manager at Palace of the Golden Horses, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Travellers looking for barbeque restaurants can head to Kedai Makanan Wing Heong. no other activities. ... Jennifer Valentyne headed down to Exhibition Place to check out the haunted Horse Palace. There were many lalangs almost everywhere. Stayed there for one night and found the place well kept and clean.The hotel offers free shuttle services to the nearby Mines shopping centre at specific times. The Palace of the Golden Horses has played host to some of the world’s most illustrious names and prominent figures. Great service and good quality rooms. Your kind comments are greatly appreciated. Sure gonna come back. Find golden horse stock images in HD and millions of other royalty-free stock photos, illustrations and vectors in the Shutterstock collection. This property is huge and the rooms are quiet big. TV reception poor and limited TV channels. Floor carpets badly water damaged & smelly, stained/burnt with iron marks. the garden have no furniture if you wanted to sit out and also its smelly & lots of mosquitoes, so you will not sit there anyway. The maintenance man came, tried everything and still couldn't crank it. no other activities. Dear Thugh306, Greetings from Palace of the Golden Horses~ Thank you for choosing to stay at our hotel and sharing your valuable feedback with us. Please accept our sincere apologies with regards to your experience. But that is not all, if you are looking for an exciting and challenging work environment, this is it. Guests enjoy the sightseeing. I liked the best, amenities there. Our suite was smelly, dirty carpets, old furnitures,broken telephone , air condition cannot be adjusted , no hot water, women sighing or weeping noise at night from our master bathroom. Will we come back? Palace Of The Golden Horses, renowned as one of Asia's most extraordinary hotels, is located within the 1,000 acres (405 hectares) of Mines Resort City. To Exhibition place to check out the haunted Horse Palace and wearing out and not like! Lives palace of the golden horses haunted a poor location and next to busy noisy highway and reflect costs. 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